![]() I have followed up with FedEx and Microsoft for almost three weeks with many customer service representatives. No signature is required for this shipment such expensive order surprised me with how they manage delivery. I found out later on Nov 30th that FedEx delivered to another apartment, not mine. I requested delivery on Dec 1st, but they delivered it earlier on Nov 29th. I ordered a surface laptop5 on black Friday, 2022. ![]() ![]() HELLO, YOU INCOMPETANT MORONS, YOU WANT TO SEND AN E-MAIL TO AN E-MAIL ADDRESS I CANNOT ACCESS? BOTS, BOTS, BOTS. Keep asking for e-mail address to respond to. "That number not associated with a microsoft account." I have had this e-mail for OVER TWENTY YEARS, now they will not acknowledge my password, refuse to send me a code to reset password, LITERALLY IMPOSIBLE to get help. Go online, to the USELESS WEBSITE I HAVE BEEN DEALING WITH FOR TWO WEEKS NOW. Went online, want me to log in with password THEY NO LONGER RECOGNIZE. Tried to reset password, they REFUSE TO RESPOND to my reset request. For some reason the password I had saved for YEARS would not let me in. IMPOSSIBLE TO GET HELPįor TWO WEEKS now I have been unable to log in to my outlook e-mail. If need escalation, they will call back with correct tier of support. Tech support wanted be to show them what has disappeared. I don't know what has been deleted until I look up a specific contact and it is just gone. They disappear at will and do not end up in deleted. Second issue was arbitrary disappearance of contacts out of Outlook. Called back the next day, left case number and no one called me back until 3/20. I guess all of my contact info did not give them what they needed. They didn't call back because they didn't know time zone. Asked for a call back the next day via email. Had to get outside help just to log into 365. Called the next day 3/10, a case number was issued. He would escalate and have them call me back. The tier of support I was handed to, could not help. Walked into my office to a new background and no way to log in. To support the cause, please share any useful information that you find here with friends and family.Called for support on 3/9. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. GetHuman has no relationship with Microsoft Outlook and does not operate its help desk or customer support operations. Do Microsoft Outlook and GetHuman work together? We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Microsoft Outlook. If you see any errors in this information, be sure to let GetHuman know. You can only get help from Microsoft Outlook one way that we know of and that is by web. Microsoft Outlook does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. Contacting Microsoft Outlook: General Information But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative. You may go several hours or a day without getting a reply from Microsoft Outlook agents. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. If you are looking for Microsoft Outlook's best customer help page or faq or forum, this is the best entry point according to NaN GetHuman users in the last 12 months. This is the Microsoft Outlook help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. When this was last updated Tue 08:00:00 GMT+0000 (Coordinated Universal Time) Microsoft Outlook Help Pages: What to Know
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